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CANCELLATION POLICY


Kindly be advised that upon booking an appointment with our studio, a dedicated time slot is exclusively reserved for your convenience. If you wish to cancel your appointment, we request that you provide a notice of cancellation at least 48 hours in advance to avoid any inconvenience.

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In the event of a cancellation made less than 48 hours prior to the scheduled appointment, a penalty fee of £50 will be applicable. We sincerely value your understanding of our commitment to maintaining a well-organized schedule for all our valued clients.

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To facilitate cancellations or appointment rescheduling, please reach out to us promptly by sending an email to info@ctrl-creative.com or by contacting our office at 07985482764.

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We genuinely appreciate your cooperation and adherence to our cancellation policy, and we remain devoted to delivering exceptional service and meeting your needs effectively. 

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We appreciate your business.

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